Contact & support

Contact & Support

Account, billing, refund, technical, privacy, and general product support are available to every member.

Version
v1.0
Last updated
Version v1.0 · Effective October 1, 2026
1

How to reach us

MAAKFIT is operated by Abdelhakim Ait Boukrim, acting as an individual. Public location: MAG 5, Dubai South, Dubai, United Arab Emirates.

Public support email: support@maakfit.com

You do not need a paid plan to contact us about your account, billing, refunds, technical issues, or privacy.

WhatsApp is limited to account, technical, and billing support. It does not provide personalized fitness advice.

2

What we cannot do here

MAAKFIT Support is not medical emergency care and is not guaranteed to be available 24/7.

Do not send passwords, full card numbers, or CVV.

MAAKFIT Support is not a medical emergency channel. If you need urgent medical care, contact local emergency services.

Do not include passwords, full card numbers, or CVV. We will never ask for those in this form.

If sending fails, email support@maakfit.com · WhatsApp for account, technical & billing support · Refund policy

Need help?

Account, billing, refund, privacy, and technical support are available for every plan. This is not a medical emergency channel.